Shopify Retail Integrations Built for Australian Stores
For AU retailers running Shopify POS across multiple locations. We connect point of sale, inventory, shipping and accounting into one system that reconciles, so stock, orders and ledgers stay accurate without anyone re-keying the difference.
When your systems don't talk, someone re-keys the difference
Retail runs on the join between your till, your warehouse and your ledger. When those aren't wired together, the gaps surface as oversells, stale stock and a finance team reconciling by hand.
Stock drifts between channels
In-store sales and online orders draw on the same stock, but the counts diverge, so you oversell online or sit on phantom inventory.
Orders re-keyed into accounting
Sales, refunds and payouts get typed into Xero or MYOB by hand, which is slow and quietly wrong by month-end.
Shipping lives outside Shopify
Carrier rates, labels and tracking sit in a separate tool, so fulfilment staff copy addresses and chase parcels across tabs.
No single view across stores
Each location reports its own numbers and head office stitches them together in a spreadsheet.
Admin scales with orders
Every extra order adds manual work instead of margin, because the back office was never automated.
Scope at a glance
A typical integration engagement, and where the lines sit.
| We build | You provide | Out of scope | |
|---|---|---|---|
| Inventory sync | Middleware and field mapping | Stock system access | Warehouse process redesign |
| Accounting | Order and payout sync to Xero/MYOB | Chart of accounts and logins | Tax and BAS advice |
| Shipping | Carrier and label integration | Carrier and 3PL accounts | Negotiating freight rates |
| Support | 30 days post-launch fixes | A nominated product owner | Ongoing staff training |
Who this is for
A fit if you're
- An AU retailer running Shopify POS across two or more stores
- Syncing online and in-store stock from a single catalogue
- Reconciling Shopify sales into Xero, MYOB or QuickBooks
- Wanting carrier, 3PL and warehouse data inside Shopify
- Replacing a fragile stack of one-off connectors that disagree
Not a fit if you're
- A single-store shop happy with native Shopify POS and apps
- Not on Shopify, or unwilling to move to it, we are Shopify-only
- After a full custom ERP built from scratch
- Needing a same-week patch rather than a durable integration
What retail integration includes
Scoped to the systems in play after discovery. A typical engagement spans these three areas.
What's included
- Discovery of your systems, data flows and reconciliation rules
- POS-to-online inventory sync from one source of truth
- Order, refund and payout sync into your accounting platform
- Shipping and carrier integration inside Shopify
- Error handling, retries and alerting on every sync
- Documentation and a handover your team can run
Technical deliverables
- Custom middleware or a private app linking Shopify to your back office
- Webhook and API integration with idempotent, logged jobs
- Field mapping, transforms and de-duplication logic
- Staging environment and a reconciliation test suite
- Monitoring dashboard with failure alerts
Technology & integrations
- Shopify POS, Admin and Storefront APIs
- Xero, MYOB and QuickBooks for accounting
- Cin7, DEAR and Unleashed for inventory and 3PL
- Australia Post, Sendle and StarShipit for shipping
- Klaviyo, ERP and CRM syncs where needed
How we run an integration
A staged build that never touches live data until it reconciles to the cent.
Discovery & systems audit
We map every system, data flow and reconciliation rule, and agree the single source of truth. (Week 1)
Integration design
We spec the connectors, field mappings and error handling, then confirm scope in writing. (Week 1–2)
Build in staging
We build the middleware and syncs against a staging store, isolated from your live data. (Week 2–5)
Reconciliation testing
We run real data through and reconcile to the cent before anything reaches production. (Week 5–6)
Go-live
We cut over in a quiet window, monitor closely and verify the first live syncs. (Week 6–7)
Handover & support
You get documentation, monitoring access and 30 days of post-launch support. (Week 7–8)
Controls we build in
Integrations fail quietly. These controls make failures visible and recoverable.
- Idempotent jobs, so a retry never double-posts an order
- Every sync logged with a traceable audit trail
- Automatic retries with alerting when a job can't recover
- Reconciliation reports that flag mismatches before finance does
- A staging environment that mirrors production data flows
- WCAG 2.1 AA on any customer-facing surface we touch
Investment
Priced after discovery and scoped to the systems in play. Typical, indicative bands:
Single integration
One connection, e.g. Shopify to Xero, with mapping and monitoring.
Multi-system integration
POS, inventory, shipping and accounting wired to one source of truth.
Custom retail platform
Bespoke middleware across many stores, systems and carriers.
Retail integration FAQs
Related services
Get your systems reconciling
Book a call and we'll map your POS, inventory, shipping and accounting, and show you where the integration pays for itself.
Book a call