Multi-Location Retail That Runs From One Shopify Back Office
- 20+Shopify builds shipped
- +28%Avg conversion lift
- 6–10 wksTypical build
- Real-timeStock across every location
- WCAG 2.1 AAOn every launch
When stores and online run on different numbers
Multi-store retail breaks down when inventory, staff and fulfilment are stitched together by hand. Here is what we fix.
Stock that lies
The site shows in stock, but the last one sold in-store an hour ago. Oversells and cancellations follow.
Transfers by spreadsheet
Moving stock between stores lives in a shared sheet with no receiving step and no audit trail.
Everyone sees everything
Staff can view reporting, edit prices or refund across all stores because permissions were never scoped.
No single view
Stores, warehouse and online each report separately, so no one trusts the total on-hand figure.
Click-and-collect that misfires
Local pickup and ship-from-store are not wired to real availability, so customers collect items that are not there.
Guesswork per store
Reordering and safety stock are eyeballed because there is no per-location reporting to act on.
What sits where
A clear split so nothing falls through the gaps during rollout.
| Included | Your side | Out of scope | |
|---|---|---|---|
| Inventory setup | We configure locations, sync and stock rules | Confirm store list and opening stock levels | Ongoing daily stock counts in-store |
| POS hardware | We spec and configure registers | Purchase and install on-site | Physical hardware repairs |
| Staff training | We provide guides and a handover session | Roster and run day-to-day operations | Full retail SOPs and HR policy |
| Integrations | We build the Shopify side of each connector | Provide ERP and accounting access | Third-party app support contracts |
Who this is for
A good fit
- Retailers running two or more physical stores plus an online shop
- Teams on Shopify, or moving to it, who want stock unified across channels
- Brands rolling out click-and-collect, ship-from-store or local delivery
- Operators ready for Shopify POS Pro and role-based staff permissions
- Businesses opening new locations who want a repeatable setup
Not a fit
- Single-location stores with no plans to expand
- Purely online brands with no physical retail
- Teams wanting a bespoke ERP rather than Shopify-native inventory
- Retailers unwilling to move point of sale onto Shopify POS
What we build
A multi-location setup that keeps every store, the warehouse and online reading from the same live numbers.
What's included
- Live inventory across every store, warehouse and online
- Store-to-store transfers with receiving and audit trail
- Role-based staff permissions scoped per location
- Local availability, click-and-collect and ship-from-store
- Per-location reporting, stock counts and reorder points
Technical deliverables
- Shopify POS Pro configured per store
- Fulfilment priority and order-routing rules
- Inventory sync across sales channels
- Barcode, stocktake and receiving flows
- Staff roles mapped to POS and admin permissions
Technology & integrations
- Shopify POS Pro and register hardware
- ERP or inventory system sync via API or app
- Accounting connectors (Xero, MYOB)
- 3PL and warehouse feeds
- Local delivery and pickup apps
How the rollout runs
A staged build over a typical 6–10 weeks, sequenced so trading is never at risk.
Discovery & store audit
Week 1. We map your locations, stock, hardware, integrations and how staff actually work.
Inventory & location model
Week 1–2. Locations, fulfilment priority and safety stock defined and agreed before any build.
POS & permissions build
Week 2–4. Shopify POS Pro configured per store with roles scoped to each position.
Storefront & fulfilment
Week 3–5. Local availability, click-and-collect and ship-from-store wired to real stock.
Integration & data migration
Week 4–6. ERP, accounting and 3PL feeds connected; inventory reconciled across channels.
UAT & staff training
Week 6–7. End-to-end testing per location, plus guides and a live handover session.
Launch & hypercare
Week 7+. Go-live with close support while the first transfers and orders flow through.
Launch checklist
What we verify before any store goes live.
- Inventory reconciled across all locations
- POS permissions tested for every staff role
- Transfer and receiving flows checked end-to-end
- Local availability accurate on the storefront
- Order routing verified for each location
- WCAG 2.1 AA on all customer-facing pages
Investment
Realistic AUD bands, typical and scoped after discovery. Where you land depends on the factors below.
Two-store rollout
Two stores plus online, standard POS setup and sync
Multi-store
Three to six stores with transfers, local availability and integrations
Fleet / complex
Larger fleets, ERP sync and custom order routing
Multi-location questions, answered
Related services
Get your stores and online reading the same numbers
Book a call and we will map your locations, stock and integrations, then scope a multi-location build with a clear timeline and fixed price.
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