Shopify Cin7 Integration

When Shopify and Cin7 don't talk, someone pays for it

Cin7 is the AU/NZ-built platform your operations team trusts for stock, orders and purchasing. Without a clean link to Shopify, the gaps get filled by hand, and by your customers.

01

Manual re-keying

Orders exported from Shopify and typed back into Cin7. Slow, and one typo away from a mis-pick.

02

Stale stock levels

Shopify shows quantities Cin7 corrected hours ago, so you oversell lines you can't fulfil.

03

Fragmented fulfilment

Tracking and dispatch sit in Cin7 or the 3PL while customers refresh Shopify for an update that never lands.

04

B2B pricing drift

Wholesale price tiers maintained in Cin7 don't reach your Shopify B2B catalogue, so quotes and checkout disagree.

What syncs, and which way

A representative data-flow map. Direction and system of record are confirmed per object at discovery.

Data object	Direction	System of record	Trigger
Inventory / stock	Cin7 → Shopify	Cin7	Near-real-time
Products & pricing	Cin7 → Shopify	Cin7	On change / batch
Orders	Shopify → Cin7	Shopify	On order create
Fulfilment & tracking	Cin7 → Shopify	Cin7 / 3PL	On dispatch
Purchase orders	Cin7 only, surfaced	Cin7	On receipt
B2B price tiers	Cin7 → Shopify	Cin7	On change

What a Shopify + Cin7 integration covers

We scope the exact objects, direction and timing during discovery. A typical build syncs the following.

What syncs

Inventory levels by SKU and location
Products, variants, barcodes and cost
Orders, fulfilments and tracking numbers
Purchase orders and inbound stock
B2B / wholesale price tiers
Customers and 3PL dispatch status

How it works

Cin7 as system of record for stock and purchasing
Near-real-time via webhooks, batch for bulk jobs
Directional rules set per object, not all-or-nothing
Location and warehouse mapping to Shopify
Idempotent writes so retries never duplicate

Reliability

Every sync logged with a full audit trail
Automatic retries with backoff on API failures
Alerting when a record can't be reconciled
Rate-limit aware queueing for both APIs
Dashboards for throughput and error rates

How we build it

A staged path from data audit to live monitoring, so nothing goes to production untested.

01

Discovery

Map your Cin7 setup (Core or Omni), locations, price tiers and edge cases. Agree the system of record for each object.

02

Data-flow design

Document every object, direction, trigger and field mapping. You sign off before we write code.

03

Build

Develop the sync against Shopify and Cin7 APIs, with logging, retries and idempotency built in from the start.

04

UAT

Test against real order and stock scenarios in a staging store, oversells, partial fulfilments, returns, bulk updates.

05

Deploy

Cut over with a reconciliation pass so opening stock and open orders match on both sides.

06

Monitor & support

Dashboards, alerting and a support line. We watch the first weeks closely and tune thresholds.

Shopify + Cin7 integration questions

Both, by object. Stock and orders move near-real-time via webhooks so you don't oversell; bulk jobs like a full price update run as batches to respect API rate limits. We pick per object during discovery.

If your catalogue, locations and pricing are straightforward, Cin7's native Shopify connector may be all you need, we'll tell you honestly. Custom middleware earns its keep when you have multi-location stock, B2B tiers, 3PL dispatch or field mapping the app can't handle.

We build it to run on infrastructure you own, or we host and manage it for you. Either way you keep the code, the logs and the credentials, no black box.

The sync retries with backoff and queues the record rather than dropping it. If it still can't reconcile, we alert and hold it for review. Nothing is silently lost, and retries are idempotent so nothing duplicates.

Two-way, but directional per object. Cin7 is usually the system of record for stock, products and purchasing; Shopify owns the order at creation. We define this explicitly so no field is written from two directions at once.

Yes. We map Cin7 warehouses and locations to Shopify locations, and build for whichever Cin7 product you run, Core or Omni. The object model differs between them, and we scope for yours.

Related services

Scope a Shopify Cin7 integration

Tell us how your Cin7 and Shopify are set up. We'll map the data flow and give you a scoped, fixed plan, typical builds run 6–10 weeks.

Scope your integration

Name Email Shopify store URL Cin7 Core or Omni