Effective date: 18 July 2026. This Privacy Policy explains how Nexly (“we”, “us”) handles personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and, where it applies, the EU/UK GDPR.
Who we are
Nexly, of Level 15, 1 Farrer Place, Sydney NSW 2000. Contact: [email protected].
What we collect
When you submit the enquiry form or contact us, we may collect: your name, email address, phone number, company name and website, country, job title, indicated budget and revenue band, the services you are interested in, any project details and files you choose to upload, and your consent record. We also automatically record your IP address and, if present, marketing attribution identifiers (UTM parameters, gclid, fbclid) and basic device type.
Why we collect it
To respond to your enquiry, scope and deliver services, run and improve our website, and keep records of consent. We rely on your consent and our legitimate interest in responding to a request you initiated.
How we store and protect it
Enquiries are stored in our website database and notified to us by email. Uploaded files are stored in a non-public location and accessible only to authorised staff. We take reasonable steps to protect information from misuse, loss and unauthorised access.
Who we share it with
We do not sell your personal information. We may share it with service providers who help us operate (for example email delivery, hosting and, if enabled, analytics and spam protection), who are bound to protect it.
Cookies and analytics
See our Cookie Policy for detail on cookies and any analytics or advertising tools we use.
Retention
We keep enquiry information for up to 24 months after our last contact about a project, then delete or de-identify it, unless a longer period is required by law.
Your rights
You can ask us to access, correct or delete your personal information, or withdraw consent, at any time by emailing [email protected]. If you are in the EU/UK you also have rights under the GDPR, including to object to processing and to lodge a complaint with a supervisory authority. In Australia you can complain to the Office of the Australian Information Commissioner (OAIC).
Changes
We may update this policy from time to time; the effective date above will change accordingly.
