Shopify B2B and enterprise commerce development
Wholesale, company accounts and enterprise ordering on Shopify, native B2B and Plus, built around how your buyers actually order. We replace phone-and-spreadsheet ordering with self-serve portals your reps and customers trust.
B2B commerce models
Six ways to run trade on Shopify. Most operations land on one of these, or a blend, we help you pick in discovery.
Dedicated B2B store
One theme pulled in two directions by retail and trade
Explore B2B developmentBlended DTC + B2B
Separate stores mean double the catalogue admin
Explore wholesale developmentRegional B2B stores
One store can't hold different pricing, tax and stock per region
Explore multi-storeMulti-brand commerce
Each brand needs its own front end but shared operations
Explore multi-brandDealer portal
Dealers still order by phone and wait on manual quotes
Explore company portalsSales-rep portal
Reps juggle spreadsheets and email to place customer orders
Explore sales-rep portalsArchitecture comparison
The trade-offs behind each model, in plain terms.
| Model | Strength | Main consideration |
|---|---|---|
| Blended B2C & B2B | One store, one catalogue, customer-aware pricing | Theme logic gets complex as rules grow |
| Dedicated B2B store | Clean trade UX with no DTC compromise | A second store to maintain and keep in sync |
| Multi-store | Region- or brand-specific pricing, tax and stock | More stores means more operational overhead |
| Portal-based | Self-serve accounts, reorders and rep ordering | Needs clear roles and approval rules up front |
The B2B buyer journey
What a company account experiences from first application to repeat order.
| Stage | What happens |
|---|---|
| Account application | A trade buyer applies for a company account online |
| Approval | You review and approve, or route for credit checks |
| Company setup | Company, locations and terms are configured |
| Catalogue assignment | The right catalogue and pricing are attached |
| Buyer invitation | Additional buyers are invited with set roles |
| Ordering | Buyers self-serve or reorder from past orders |
| Approval | Larger orders route to an internal approver |
| Payment | Buyer pays on terms, card or purchase order |
| Fulfilment | The order flows to ERP or 3PL for dispatch |
| Reordering | Saved lists and reorder tools drive repeat volume |
Who this fits
Built for
- Manufacturers selling direct to trade
- Distributors and importers with dealer networks
- Wholesalers moving off manual order intake
- DTC brands adding a wholesale channel
- Franchise and dealer networks needing company accounts
- Multi-brand groups running several catalogues
- Teams replacing phone, email and spreadsheet ordering
Not the right fit
- A single small DTC store with no wholesale need
- Pre-revenue brands still validating product-market fit
- Anyone after a simple public catalogue with no B2B logic
B2B commerce capabilities
From native Shopify B2B to the custom logic and ERP links your operation actually runs on.
Native B2B features
- Companies and company locations
- Customer roles and permissions
- Per-company catalogues
- Customer-specific pricing
- Quantity rules and minimums
- Payment terms
- Draft orders
- Purchase orders
- B2B checkout controls
Custom B2B requirements
- Quote requests and RFQ flows
- Order approval workflows
- Credit limits and holds
- Sales-rep ordering on behalf
- Repeat-order and reorder tools
- CSV and bulk ordering
- Contract and negotiated pricing
- Restricted and gated products
- Account documents and invoices
- Custom buyer dashboards
ERP & inventory integration
- Account and company sync
- Contract price sync
- Live stock and availability
- Order push to ERP
- Invoice and statement feeds
- Credit status checks
- Fulfilment and dispatch updates
- Returns and credits
How a B2B build runs
A senior team, a clear sequence, no surprises.
Commercial discovery
We map your channels, pricing logic, terms and margins.
Customer research
We learn how your buyers and reps actually order today.
Process mapping
We document approvals, credit and fulfilment end to end.
Platform architecture
We choose the model: blended, dedicated, multi-store or portal.
UX & design
We design ordering flows that cut clicks and errors.
Integration development
We build the store, custom logic and ERP connections.
Account migration
We move existing companies, pricing and buyers across.
Testing
We test pricing, roles, terms and edge cases hard.
Client onboarding
We train your team and reps on the new tools.
Launch
We go live with monitoring and a support runway.
What shapes the investment
B2B scope varies widely. We scope firm numbers after discovery, these are the levers that move them. Typical ranges below.
Wholesale on an existing store
Native B2B, gated catalogue and customer pricing
Dedicated or blended B2B build
Standalone trade store with custom ordering logic
Enterprise portal or multi-store
Company portals, ERP integration and migration
B2B commerce FAQs
Related services
Book a B2B commerce workshop
Bring your channels, pricing and systems. We'll map the right Shopify B2B architecture and a build plan you can action.
Plan your B2B roadmap