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Support & Retainers

Shopify Growth Retainer for Australian DTC brands

Development, CRO, SEO and analytics in one monthly programme. A senior Shopify team compounding conversion, traffic and revenue for AU brands ready to scale past a plateau.

+28%
Average conversion lift
90+
Average Lighthouse score
20+
Shopify builds shipped
AA
WCAG 2.1 on every launch

When one-off fixes stop moving the numbers

Most scaling Shopify brands don't need another agency to build something new. They need one senior team compounding what's already live.

01

Growth has plateaued

Your store works, but conversion and revenue have flattened and isolated fixes aren't shifting the trend.

02

Disconnected specialists

A developer here, an SEO there, a CRO freelancer somewhere else, and nobody owns the revenue outcome.

03

No testing rhythm

A/B tests start and stall. Without a steady cadence you never learn what actually lifts conversion.

04

Analytics you don't trust

GA4 and Shopify report different numbers, so decisions get made on gut feel instead of data.

05

A backlog with no priority

Ideas pile up in a spreadsheet with no framework to decide what ships next, or why.

06

Dev and marketing pull apart

SEO wants content, CRO wants speed, dev wants tickets, and the roadmap never lines up.

What's in scope

Where the retainer owns the work, where we need you, and what's quoted separately.

IncludedYour sideOut of scope
CRO & A/B testingRoadmap, build and analysisApprove tests, brand input,
SEOTechnical, on-page and content briefsPublish and approve contentOff-platform PR and link buying
DevelopmentTheme changes, speed, PDP and landing buildsStaging sign-offFull re-platform or new build
AnalyticsGA4, dashboards and reportingGrant accessCustom data warehouse
ContentBriefs and on-page copyPhotography and videoFull brand campaign production

Is a growth retainer right for you?

A strong fit if

  • You're doing roughly $150k+/month and growth has stalled
  • You have a live Shopify or Shopify Plus store
  • You want development, CRO, SEO and analytics under one roof
  • You value a tested roadmap over ad hoc requests
  • You can commit to a three-month minimum

Not the right fit if

  • You're pre-launch or need a first build, start with a development project
  • You want a single one-off fix, not an ongoing programme
  • You're on a platform other than Shopify
  • You only need hour-by-hour emergency cover
  • You expect guaranteed revenue figures without testing

What's in the programme

One roadmap, one senior team, three disciplines working to the same revenue goal.

What's included

  • Prioritised monthly growth roadmap
  • CRO: hypotheses, A/B testing and iteration
  • Technical and content SEO
  • Analytics, dashboards and reporting
  • Ongoing theme development and QA
  • Monthly reporting plus quarterly strategy

Technical deliverables

  • Conversion-focused theme changes
  • Core Web Vitals and speed work
  • Structured data and technical SEO fixes
  • GA4 and server-side tracking setup
  • Landing page and PDP builds
  • Accessibility maintained to WCAG 2.1 AA

Technology & integrations

  • Shopify and Shopify Plus
  • GA4, Shopify Analytics, Looker Studio
  • A/B testing tools (Intelligems, Shoplift)
  • Klaviyo and email/SMS platforms
  • Search Console, Ahrefs, Semrush
  • Hydrogen headless where it fits

How the retainer runs

A fast start, then a steady cadence that compounds.

01

Week 1–2 · Audit & baseline

We audit your store, analytics, SEO and speed, and set the revenue baseline we'll move.

02

Week 2–3 · Roadmap

Opportunities scored into a prioritised roadmap, highest revenue impact and lowest effort first.

03

Month 1 · Foundations

Fix tracking, speed and quick CRO wins so every later test measures cleanly.

04

Ongoing · Test & ship

A steady cadence of A/B tests, SEO work and dev tickets, shipped every sprint.

05

Monthly · Report

A plain-English report on what shipped, what it moved and what's next.

06

Quarterly · Strategy review

We step back, review the numbers against goals and reset the roadmap.

How we keep it honest

Controls that keep a fast programme safe and measurable.

  • Every test documented with hypothesis and result
  • No change ships without staging QA
  • Core Web Vitals checked on each release
  • WCAG 2.1 AA maintained across changes
  • Analytics validated before decisions are made
  • Monthly reporting you can share with your board

Investment

Retainers are monthly and scoped after a short discovery. Typical bands below, most brands start on Growth and adjust.

Monthly hours and the mix of dev, CRO and SEOStore size and catalogue complexityTesting volume and toolingShopify vs Shopify Plus or headlessReporting depth and stakeholder cadence

Growth Lite

$4,000–$6,000/mo

One focus area, lighter cadence

Growth

$6,000–$10,000/mo

Dev, CRO and SEO with monthly testing

Growth Plus

$10,000–$18,000/mo

Full programme, high test velocity, Plus or headless

Growth retainer FAQs

A development retainer ships a backlog of build work. A growth retainer adds CRO, SEO and analytics, and measures everything against revenue, not tickets closed.
We ask for a three-month minimum so tests have time to reach significance. After that it's month-to-month with 30 days' notice.
You do. All code, content, dashboards and test learnings are yours, documented in your repo and drives.
Yes. We work within your current stack and flag any app that's hurting speed or conversion before we change anything.
Foundations and quick wins land in month one; compounding CRO and SEO gains typically show across months two to four.
A senior Shopify team, dev, CRO and SEO, with one strategist owning your roadmap. No juniors learning on your store.
A monthly plain-English report plus a live dashboard, and a quarterly strategy session to reset priorities.
Yes. We work across Shopify, Shopify Plus and Hydrogen headless builds.
Larger projects are scoped and quoted separately so they don't eat into your monthly growth cadence.

Ready to grow revenue, not just close tickets?

Book a 30-minute growth call. We'll review your store, name the biggest revenue opportunities, and show how a monthly programme would tackle them.

Book a growth call
Name Work email Store URL Average monthly revenue

Got a Shopify project? Let's talk.

Tell us your store and goals, a senior Shopify strategist replies within one business day.

Have a Shopify project? Chat with us, takes 30 seconds.