Shopify Company Portals for Australian B2B Buyers
- 20+Shopify builds shipped
- WCAG 2.1 AAon every launch
- 6–10 wkstypical portal build
- +28%avg conversion lift
- Shopify PlusB2B specialists
When every account job lands on your reps
Most B2B stores bolt buyer self-service onto a retail theme. Accounts still call, email and PDF their way through routine tasks, and your team absorbs the admin.
Reordering means emailing a rep
Buyers can't see past orders or repeat them in a click, so every reorder becomes a manual quote and a back-and-forth.
Approvals happen off-platform
Purchase sign-offs live in inboxes and spreadsheets, so nothing is enforced and nothing is auditable.
Invoices get chased by phone
Finance teams can't self-serve statements or outstanding balances, so your team fields the same calls each month.
One login per company
Shared credentials mean no roles, no permissions and no visibility over who ordered what.
Account documents are scattered
Price lists, credit terms and compliance docs sit in email threads instead of the buyer's account.
Your reps are the system
Knowledge lives with individuals, so leave, churn or growth breaks the buying experience.
Scope at a glance
A typical split of who owns what. We confirm the detail in discovery.
| Nexly delivers | Your team owns | |
|---|---|---|
| Roles & permissions | Role model and portal logic | Which users sit in which role |
| Approval workflows | Threshold rules, routing and alerts | Sign-off limits and policy |
| Reordering | Order history and repeat-order UI | Product and pricing data |
| Invoices & statements | Portal views and ERP sync | Accounting system and access |
| Account documents | Upload, storage and display | The documents themselves |
| Integrations | Build and test connections | API access and credentials |
Is a company portal right for you?
A fit if
- You sell to trade, wholesale or procurement accounts with repeat orders
- Buyers have multiple users who need different permissions
- You're on Shopify Plus, or ready to move for B2B
- Reordering, approvals or invoices currently run over email
- You want to cut account-management admin as you scale
Not a fit if
- You're purely DTC with one buyer per order
- You need a full ERP or bespoke procurement system rebuilt
- You want a quick app install with no custom logic
- Your catalogue and pricing aren't yet organised for B2B
What's in a Nexly company portal
Specified around how your accounts actually buy, then built natively on Shopify Plus.
What's included
- Company accounts with multiple buyers and locations
- Roles and permissions: buyer, approver, admin
- One-click reordering from order history
- Spending limits and approval workflows
- Self-serve invoices, statements and balances
- Account documents: price lists, terms, certificates
Technical deliverables
- Shopify Plus B2B company and location modelling
- Customer-account UI extensions and portal pages
- Custom Liquid, Functions and metafields for logic
- Draft-order and quote flows where needed
- WCAG 2.1 AA accessible components
- Analytics and event tracking on portal actions
Technology & integrations
- ERP and accounting sync for invoices, credit and pricing
- Payment terms and net-30 checkout options
- SSO and identity for enterprise buyers
- Freight and fulfilment integrations
- Catalogue and price-list feeds
- Shopify Flow for approvals and notifications
How we build your portal
A staged build that puts a working portal in front of real buyers early.
Discovery & mapping (week 1)
We map your accounts, roles, approval rules and the systems the portal must talk to.
Portal architecture (week 1–2)
We model companies, locations and permissions in Shopify Plus B2B and agree the data flow.
Build & integrate (week 2–6)
We build portal pages, workflows and integrations, demoed in a shared staging store.
Buyer testing (week 5–7)
Selected accounts trial reordering, approvals and invoices while we refine.
QA & accessibility (week 6–8)
Full functional, permission and WCAG 2.1 AA testing across devices.
Launch & handover (week 8–10)
We migrate accounts, go live in stages and hand over documentation and training.
Post-launch support
A support window to tune workflows and onboard the rest of your accounts.
Quality and controls
Portals touch pricing, permissions and money, so we test them hard.
- Permission testing for every role and edge case
- Approval-threshold and routing verification
- Invoice and balance accuracy checks against source
- WCAG 2.1 AA accessibility audit
- Performance tuned to a 90+ Lighthouse target
- Staged rollout with a rollback plan
Investment
Company portals are scoped after discovery. Pricing depends on roles, approval logic and the systems we integrate. Typical AUD ranges below.
Portal Essentials
Roles, reordering and invoices on an existing Plus B2B store
Portal Standard
Approvals, account documents and one core integration
Portal Enterprise
Multi-account, ERP sync, SSO and custom reporting
Company portal FAQs
Related services
Turn account admin into self-serve
Book a call and we'll map your roles, approvals and integrations, then scope a Shopify Plus company portal for your accounts.
Book a call